No Returns or Refunds
All ELYFE products are non-returnable and non-refundable after delivery.
We do not accept returns or offer refunds for change of mind, personal preference, incorrect product selection, or any other reason unrelated to a defective or damaged product.
Damaged or Defective Products
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To raise a complaint, please provide:
• Your order number
• Clear photographs of the product and its packaging
• A clear description of the issue
Our team will review the claim. If the product is confirmed to be defective or damaged during transit, ELYFE may, at its discretion, provide a replacement or refund.
Claims submitted after 48 hours of delivery or without the required photographs may not be accepted.
Order Cancellation
Once an order has been placed, it cannot be cancelled.
Important
Customers are requested to inspect their package immediately upon delivery and store the products according to the instructions provided on the packaging.
For any concerns regarding your order, please contact ELYFE Customer Support at elyfe@endurancelife.in
